Privacy Policy

Effective Date: 01/01/2025

Plymouth Cannabis Club (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website, services, and place orders with us.

1. Information We Collect

We may collect the following information:

  • Personal details: Name, address, phone number, email.

  • Medical information: Prescription details, medical records (where applicable and provided with consent).

  • Payment details: Billing information (processed securely via third-party providers; we do not store card details).

  • Technical data: IP address, browser type, device information, cookies, and analytics data.

2. How We Use Your Information

We use your personal data to:

  • Verify and process prescriptions.

  • Fulfil and deliver orders.

  • Communicate with you about orders, updates, and support.

  • Comply with legal and regulatory requirements.

  • Improve our website, services, and customer experience.

We will never sell your personal data to third parties.

3. Legal Basis for Processing

We process your data based on:

  • Contractual necessity: To provide the services you request.

  • Legal obligations: To comply with UK healthcare, pharmacy, and data protection laws.

  • Legitimate interests: To improve our services and maintain secure operations.

  • Consent: For optional marketing communications (you may withdraw consent at any time).

4. Sharing Your Information

We may share your data with:

  • Licensed doctors and pharmacies (for prescription fulfilment).

  • Trusted delivery partners (for order shipping).

  • Payment processors (to complete secure transactions).

  • Regulators or authorities (where required by law).

All partners are required to handle your data securely and lawfully.

5. Data Retention

We retain your personal data only for as long as necessary to:

  • Provide services to you.

  • Comply with legal, tax, and medical record-keeping requirements.

  • Resolve disputes and enforce agreements.

Medical and prescription-related data may be retained longer, in line with healthcare regulations.

6. Data Security

We implement strict technical and organisational measures to protect your data against loss, theft, misuse, or unauthorised access. These include:

  • Encrypted data storage and transfers.

  • Secure payment processing.

  • Restricted access to medical and prescription records.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate data.

  • Request deletion of your data (where legally possible).

  • Restrict or object to certain types of processing.

  • Data portability (request a copy in a structured format).

  • Withdraw consent for marketing at any time.

To exercise your rights, please contact us at: [Insert Contact Email].

8. Cookies & Website Tracking

Our website uses cookies to improve user experience and analyse site traffic. You can manage or disable cookies through your browser settings. For more information, see our Cookie Policy.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third parties.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

11. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:

📧 Email: info@plymouthcannabisclub.co.uk
🏢 Address: 100 Hyde Park Rd, Peverell, Plymouth PL3 4RD, United Kingdom

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